January 25th, 2019
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Comments Off on We have added New Customer Text SupportWe have experimented with Customer Text Support and it will be a standard feature moving forward. It has really helped both the Customer and SSi Performance with quick questions, order tracking, status, and basic information. We may be super busy not to be able to take your call or you may not be in the position to call, or have internet availability. It will be at most times much faster than email and most certainly PMs from any social media or forum venue. This is going to be a fast initial response feature. This will be an especially helpful method of contact for after hours, weekends, or any type of urgent support. It is all ready posted on the site.